Privacy Policy

Last updated: November 3, 2026

This Privacy Policy explains how Solven Cosmetics ("we", "us") collects, uses and shares personal information when you visit solvencosmetics.com or buy from us. Our store runs on Shopify.

What we collect

  • Order details: your name, email, shipping and billing address, phone number (if you give it) and what you buy.
  • Payment details: handled by Shopify's payment processing. We never see or store your full card number.
  • Messages: what you send us through the contact form or by email.
  • Device and usage data: collected automatically by Shopify and our site, such as IP address, browser and the pages you view, through cookies and similar technologies.

How we use it

To process and deliver your order, to answer your questions, to prevent fraud, to improve our store, to comply with the law and, if you opt in, to send you marketing emails. You can unsubscribe from marketing emails at any time with the link in the email.

Who we share it with

  • Shopify, which hosts our store and processes payments. See the Shopify Consumer Privacy Policy.
  • Our fulfillment partner in the United States, which makes and ships our products. It receives only your name, shipping address and the items ordered.
  • Shipping carriers, to deliver your package.
  • Advertising and analytics partners, if you allow it (see "Your choices").
  • Authorities, when required by law.

We do not sell your personal information for money. Sharing data with advertising partners for targeted ads may count as "selling" or "sharing" under some US state laws; you can opt out at any time (see below).

Your choices and rights

Depending on where you live (for example in California, Colorado, Connecticut, Virginia or Texas), you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of targeted advertising and the "sale" or "sharing" of your information. To opt out, use Your privacy choices. We also honor the Global Privacy Control (GPC) browser signal. For any other request, email us. We may need to verify your identity, and we will not treat you differently for using these rights.

Keeping your information

We keep personal information only as long as needed for the purposes above, such as handling your order, meeting tax and legal obligations and resolving disputes. No method of storing or sending data is completely secure, but we use reputable service providers to protect it.

Children

Our store is not directed at children, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Questions or requests: solvencosmetics@outlook.com or our Contact page.